The Masterclass Training to Onboard All the New Patients You Can Handle!
SKILL & ABILITY ATTAINED: A doctor, CA or patient who can interest people in finding out more about what may be causing their conditions and get them to visit the clinic to find out. You and all of your staff will learn what you can’t find anywhere else, and what it has taken me the better part of 20+ years to devise: The TRUE Screening Process and the Lifetime Patient Ladder taking patients to a level of living a wellness lifestyle and a desire to get others to do so!
TRAINING FOR: Practice owner, associates, marketing assistants, front desk
This program features NO SCRIPTING and hones skills to be able to peer inside the head of prospective new patients, giving the screener the edge of knowing just how to convince that particular person to take action. And it doesn’t even require talking about chiropractic care itself! This training features my unique “Lifetime Patient Ladder and True Screening Process plus a method of recruiting even more prospects.
- Reference Materials – Audio Lectures, Videos, Live Online Coaching
- My No-Script System – Learn the True Screening Process including:
- The True Screening Process Orientation
- The Lifetime Patient Ladder
- The Prospect Mindset Shift Ladder
- 10-Step Chiropractic Screenings Procedure Training
- Volume Recruiter Techniques Training Session
- Screening Basics and Screening Jumpstart Technique
- Interview, Screening and Testing Tactics
- Gauging Prospect Readiness for Close
- Getting Appointments Without Need for Sales-Type Close
- Front Desk Training – How to Follow Up and Ensure Arrivals
- Front Desk Training – How to Field New Patient Calls
- Unlimited Replay On-Demand – Coaching sessions are recorded and available for replay
- Unlimited* Coaching – Flat fee covers unlimited time to master each tool
- 5 Hrs Strategic Implementation – Upon system mastery
- Adaptation – to your wellness demographic (i.e. PT, Massage, Weight Loss, Acupuncture, etc.)
*”Unlimited” denotes limitless hours spent to achieve mastery of concepts only.
What are practice owners saying about their experience?
I am proud of the effects this system creates with seasoned professionals from their first orientation. Here are some comments:
“I’m the owner of the practice… I’ve been in practice for 21 years, and I did probably 30-40 weekends of screenings for 5 years when I was an associate… I got to the point where I hated them, HATED them. And, I’ve never really gotten back to liking them… I can tell you, this is the first thing that’s ever gotten me excited to go do a screening,…” – Dr. J, Chicago, IL
“I really love the ‘ladder’ idea and it really helped me understand how people move from level to level, and how, when you’re in that process of working with people, if you understand what their next step is, you can kind of gauge where they’re going.” – Nan, Holistic Health and Weight Loss Coach
“By far, this program has taught me more in a just a few training sessions than any other marketing company has in the past. The idea of concepts, rather than robotic scripting like other companies push, is the key to success. l no longer fear screenings because I have the tools to get the results I’ve always wanted.” – Dr F, Nashville TN
“Thank you for letting me allow myself to never use gimmicks, scripts that needlessly destroy trust, to not rely on back-end promises to book, and just be able to almost effortlessly communicate my truth to the masses….while having a heck of a fun game. I wish more chiropractors knew your secrets, just not around my exact block!!!! Just kidding: we need to get this information out to our profession. Thank you!” – Dr G, Chicago, IL
“Coaching from Frank is like going to church (and I love going to church by the way;)) Everything Frank says resonates and inspires me to a new level. He is extremely skilled at delivering valuable information in a new fresh way and it all seems so simple and ingenious but I would not have thought of it on my own!” – Dr M, St Louis MO
Practice owners are clamoring for new patients, especially in this climate and, particularly, during a slump, slow period or outright crash.
Screenings (in that they are an immediate, face-to-face opportunity to get patients) are the fastest way to reverting or building visit volume and increasing income. If not utilized properly, they also can be the fastest route to burnout.
Half of this “burnout” phenomenon is found to be in the very violation of what Frank Sardella discovered to be The True Screening Process. Chiropractic professionals, having turned this successful medical practice into a sales pitch, easily become burned out, understandably not wanting to “do sales” and go out and “beg for patients” while feeling degraded all the while.
The other half is the sheer overwhelm of having constantly to speak face-to-face with prospective new patients, one at a time, forever and ever, without any mass marketing campaigns flanking or backing up your efforts. A good balance is needed but the concept of a screening is part and parcel of any practice marketing tool, including the likes of online marketing, social media, mailings, etc.
This module is to advance the novice or even experienced Chiropractic screener or marketer to the Screening Expert level. It is not only geared toward practices run by doctors who wish to use screenings as a primary practice marketing tool, it is for anyone who wishes to market a practice anywhere, using any medium.
The True Screening Process Covers Concepts, Attitudes and Reactions and Does Not Rely On Any Scripting Whatsoever
There are three basic chiropractic screening concepts most often overlooked or unknown that can deflate the interest of a new patient prospect. When you are speaking to someone live, you can gauge effectiveness by the reaction of the person in front of you. These reactions can not only be measured, they have a sequence and a relationship to each other as well as the decision-making power of the prospect himself. Yes, there is a gauge of when the prospect is “cooked” enough to make an appointment he will actually keep when he is too “undercooked” to do so, and even when he is “overcooked” at which time he “uncloses” and his interest level plummets.
This Program Is Based On a Patient Referral View and Not That of a Doctor
Only patients have the power to refer, not doctors per se. This does not mean a doctor cannot effectively refer patients to himself or to the practice he works for, especially utilizing chiropractic screenings. It does mean that times when he is “being” a doctor vs times when he is not being one (rather being of a successful patient mindset) make the difference between an empty appointment book and a “standing room only” waiting room.
Based on 2 Decades of In-The-Trenches Chiropractic Screenings Experience on Thousands of Prospects
Frank Sardella literally screened and referred thousands of prospective new patients to arrive in chiropractors’ clinics for Day 1 consults, who have, in turn, become patients. This was done through being able to “read” prospect signals and know their mindsets, being able to shift them into more optimum ones and getting their interest piqued just enough to not only make an appointment but to show up as well. Out of this was developed the 17-step “Lifetime Patient Ladder” and the 10-Step True Screening Process as well as the “Recruiter Mania” training which gets volumes of prospects to participate in screenings, a primary weakness found in those attempting the chiropractic screenings route to practice marketing and growth.
The Lifetime Patient Ladder
Frank Sardella discovered at one point in his career that scripts didn’t work across the board because people, at any given moment, were fixedly in one or another state of mind on the subject of their health and how they handled it. He found that chiropractic screenings if they were to be uniformly effective, needed to respond to and be able to shift such states of mind. None were found to be permanently fixed, except in minimal “extreme” cases, and could be shifted along a sequential path to states more ideal to be interested and make a decision to take the desired action. (i.e. make and keep an appointment for a consult).
Out of this, the Lifetime Patient Ladder was born. Taking both the lowest state of mind of observed prospects and the highest of the best lifetime patients, he filled in the points in between resulting in a 17-step metric tool for measuring up prospects as to their readiness to “close” on an appointment and keep it by arriving in the office. After all, the true result or end product of chiropractic screenings would be an arrival to the clinic, interested to find out more, NOT a new patient or even just someone who makes an appointment. These follow the actual arrival and are secondary. Making this key distinction was what revolutionized the entire screening process.
The True Screening Process Screening System MasterClass | $3500 (see below for monthly plan)
Call (845) 219-1101…
- for more information
- to have specific questions answered
- to get a Quick Practice Analysis [QPA] free of charge
- to find out the guidelines for acceptance to the program
- to see if you and your practice qualify for this training
You may also email Frank Sardella directly at firstname.lastname@example.org